Maintenance and Repair
Maintenance & Repair
All of our TEI Group maintenance mechanics are well-trained under seasoned veterans in the field, many of which hold New York City Department of Buildings Elevator Inspector licenses, a testimony to the dedication and commitment of TEI’s workforce. When problems arise with an elevator’s heavy equipment you can rest assured that repairs are being made to the highest standards, by the safest means possible. Communication and resolution of problems is priority.
1. SKILLED
Certified, reliable union technicians supported by a dedicated adjuster for each service area
2. PERSONAL
Technicians manage no more than 60 units and each customer has a dedicated account management team
3. RELIABLE
Flexible scheduling of maintenance & repairs to off-peak hours
4. PREPARED
Technicians’ vehicles stocked with commonly needed parts for fast repairs
5. ACCESSIBLE
All customers can easily reach TEI account teams and leadership