TEI Group is proud to offer New Construction, Modernization, Repair, and Maintenance services to meet the vertical transportation needs of the residential and commercial real estate markets.
The most respected developers, property owners, and management companies, carrying some of the city's most prestigious commercial and residential addresses, have come to rely on the experience and expertise of TEI Group.
We have built our reputation on never forgetting the importance of providing quality service to our customers. Our technical expertise, superior workmanship, and tireless work ethic ensure we stay focused on continuous customer satisfaction.
With the advent of mandatory Category 1 and Category 5 Testing and A17.3 code compliance requirements, TEI Group, as an independent owner- operated company, is well positioned to adapt to the ever-changing market conditions unimpeded by the layers of bureaucracies that weigh down our competitors.
From the largest commercial accounts to the smallest residential properties, from cost-effective products to energy efficient solutions, TEI Group delivers the safest, most reliable solutions to your vertical transportation needs.
TEI Group is the largest full service, independent, vertical transportation company in the New York City metropolitan market, managing some of the most recognized properties in the United States.
Providing New Construction, Modernization, Repair and Maintenance services, TEI Group is called upon when developers, property owners and management companies want the most reliable elevator and escalator equipment, installed and maintained by the most competent service company.
Founded in 1989 by two elevator mechanics, TEI Group has grown to
over 250 employees while maintaining
its commitment to a superior level of responsiveness and competency. It is not unusual for customers to comment that TEI Group employees play an integral part of its building team, being prompt to respond day or night regardless of need.
Committed to the highest level of quality and safety, TEI Group has fully staffed, dedicated departments focused on regulatory code changes, category 1 and 5 testing, violations, training, health and safety. In fact, TEI Group's health and safety program is considered top in class amongst industry experts.
TEI Group lives by its core values of Safety, Integrity and Quality.
We employ over 200 Service Technicians that are considered the most highly trained within our industry. To start, we only hire Local 1 International Union of Elevator Constructors; the only technicians trained and licensed to work on every aspect of an elevator or escalator project. It is this high level of training and skill that our customers have come to depend on.
In addition to training provided by
the Local 1 national elevator industry education program, all Service Technicians receive a minimum of 24 hours of classroom safety training and 52 weekly field trainings by TEI Group Instructors. Service technicians are audited twice per year while on job sites, by Field Supervisors. Living by our core values, safety starts
before all else. This is why TEI Group employs a dedicated Senior Vice President of Environmental Health and Safety that develops, implements and oversees all training programs.
We ensure our customer's needs are met. By keeping our Service Technician's route sizes and geographic areas small, compared to industry standards, it allows us to respond to service calls and customer requests more rapidly. It also provides our Service Technicians the necessary time to complete preventive maintenance services; which in turn reduces costly down time.
In support of the Service Technicians, each service area has a full time Adjuster. The Adjuster is an Expert Service Technician that is made available to a technician, aiding more complicated projects. Adjusters do not have dedicated routes.
Our Service Technicians are on duty 24/7. To ensure our team has the right work environment and scheduled down time, we maintain an apartment in Manhattan which provides TEI Group Service Technicians a home base to respond from during overnight hours.